Privacy Policy
1. Introduction
Welcome to CasaRadar.io ("CasaRadar", "we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
By using our website and services at www.casaradar.io, you agree to the practices described in this policy.
2. Who We Are
CasaRadar.io is a rental listing aggregation and alert service focused on the Barcelona housing market. For questions about this policy or your data, contact us at:
Email: hello@casaradar.ioWebsite: www.casaradar.io
3. What Data We Collect
When you create an account or use our services, we may collect the following personal data:
Account data: first name, email address, phone number (WhatsApp), and password (stored in encrypted form), or your Google profile information if you sign up via Google.
Search preference data: your housing search criteria such as location preferences, budget range, and property type.
Usage data: pages visited, features used, login timestamps, and notification interaction data (e.g. whether you opened or clicked an alert).
Communication data: records of emails or WhatsApp messages sent to you as part of our alert service.
4. Why We Collect Your Data (Legal Basis)
We process your personal data on the following legal bases under GDPR Article 6:
Performance of a contract: to create and manage your account, deliver rental listing alerts by email or WhatsApp, and provide the dashboard and search features you signed up for.
Legitimate interests: to improve our platform, monitor service performance, and prevent fraud or abuse.
Consent: for optional marketing communications. You can withdraw consent at any time.
Legal obligation: where required to comply with applicable law.
5. How We Use Your Data
We use your data to:
- Create and manage your CasaRadar account
- Send you real-time or daily rental listing alerts matching your search criteria, via email and/or WhatsApp
- Operate and improve our platform and dashboard
- Respond to your support requests
- Send service-related announcements (e.g. changes to pricing or features)
- Send optional promotional communications, where you have consented
We do not sell your personal data to third parties.
6. WhatsApp Notifications
If you opt in to WhatsApp notifications, your phone number will be used solely to deliver rental listing alerts via the WhatsApp Business API. By providing your number and enabling WhatsApp alerts, you consent to receiving these messages. You can disable WhatsApp notifications at any time from your dashboard.
7. Google Sign-In
If you choose to sign up or log in using Google, we receive basic profile information from Google (typically your name and email address) as permitted by your Google account settings. We do not receive your Google password.
8. Data Sharing
We may share your data with trusted third-party service providers who help us operate CasaRadar, including:
- Email delivery providers
- WhatsApp Business API providers
- Hosting and infrastructure providers
- Analytics tools (used in aggregated, non-identifiable form where possible)
All third-party providers are contractually required to handle your data in accordance with GDPR and are only given access to data necessary for their specific function.
We may also disclose data if required to do so by law or to protect our legal rights.
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons.
10. Cookies
We use cookies and similar technologies to operate our website and improve your experience. This includes essential cookies (required for the site to function) and, where you have consented, analytics cookies.
You can manage your cookie preferences at any time using the cookie settings available on our website.
For full details, see our [Cookie Policy].
11. Your Rights Under GDPR
As a user in the EU/EEA, you have the following rights:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your personal data ("right to be forgotten")
- Restriction: request that we limit how we process your data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests or for direct marketing
- Withdraw consent: where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at hello@casaradar.io. We will respond within 30 days.
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Passwords are stored in encrypted form and access to user data is restricted to authorized personnel only.
13. Children's Privacy
CasaRadar is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. For significant changes, we will notify you by email or via a notice on our website.
15. Contact
For any questions or concerns about this Privacy Policy or how we handle your data:
CasaRadar.io
Email: hello@casaradar.io Website: www.casaradar.io